Hassle-Free Returns

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you may return it within 30 days of delivery for a refund or exchange.

Return Conditions:

Items must be unused, in their original packaging.

Non-Returnable Items:

Custom engagement rings

 

How to Return an Item:

Contact us at help@hyperdallasjewelers.com to initiate a return.

All orders will come with a prepaid FedEx return label included in the original shipment.

Package the item securely and drop it off at any FedEx location.

Once we receive and inspect the item, we’ll process your refund or exchange within 5–7 business days.

If you have any questions, feel free to contact us at help@hyperdallasjewelers.com